Retail & Service Consulting

Helping Small & Mid-Size Businesses Operate Smarter

We partner with retail and service businesses to streamline operations, integrate AI and modern systems, and build marketing strategies that drive real, measurable growth.

23%
Average revenue increase for retail clients in year one
$2M+
Working capital unlocked through inventory optimization
6pt
Gross margin improvement through pricing discipline
SMB
Focused exclusively on small & mid-size retail and service

We don't just hand you a report. We work alongside your team to implement changes that stick — including the latest AI and automation tools built for businesses your size.

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Our Core Services

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Built for Retail & Service Businesses

We focus exclusively on two sectors where we have deep, proven expertise.

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Retail Businesses

Single or multi-location retailers looking to streamline operations, reduce inventory costs, integrate systems, and build marketing programs that drive growth.

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Service Companies

Home services, professional services, and specialty trades building operational systems and developing recurring revenue models.

📈

Growing SMBs

Businesses that have outgrown their current systems and need infrastructure to scale — without the overhead of a large firm.

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Businesses in Transition

Mergers, acquisitions, ownership changes — we bring steady, experienced leadership during periods of change.

Results That Speak for Themselves

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23%
Revenue Growth
Achieved in year one through marketing strategy and new revenue stream development.
$2M
Capital Released
Unlocked through inventory reduction and purchasing control improvements.
6pt
Margin Improvement
Gross margin lifted from 26% to 32% through pricing discipline and cost controls.
3x
Staff Retention
Average employee tenure tripled through structured onboarding and performance systems.

Our Approach

A structured process from diagnosis to measurable results.

01

Discovery

Deep dive into your operations, financials, team, and goals to understand where you are and where you want to go.

02

Diagnosis

Identify the highest-leverage opportunities — the specific gaps and inefficiencies limiting your growth.

03

Execution

We work alongside your team to implement changes, integrate systems, and build processes that stick.

04

Results

We track measurable outcomes and adjust strategy as your business grows and evolves.

Frequently Asked Questions

Everything you need to know before reaching out.

How long does a typical engagement last?

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It depends on scope. Focused engagements typically run 3–6 months. Broader operational transformations often run 6–12 months. We structure engagements around your needs and budget.

What does the initial consultation involve?

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A free 30-minute call with no agenda other than understanding your business. We'll ask about your challenges, goals, and what you've already tried. No cost, no commitment.

Do you work with businesses outside Utah?

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Yes. We're based in Utah but work with businesses nationwide. Much of our work is conducted remotely, with on-site visits for assessments, implementation kickoffs, and key milestones.

What size businesses do you work with?

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We focus on small and mid-size businesses — typically $500K to $25M in annual revenue. We have the most impact with businesses that have grown beyond startup mode but haven't yet built the infrastructure to scale.

How does your AI integration service work?

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We audit your current workflows to identify the highest-ROI AI opportunities, then help you select, implement, and train your team on tools that pay for themselves quickly. No hype — just practical automation that saves real time and money.

How is Brady Business Group different?

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We're operators first. Our team has actually managed retail businesses, led teams, integrated systems, and driven P&L results — not just studied them. We stay involved through implementation and measure success by your outcomes.

Ready to Build a Better Business?

Every engagement starts with a straightforward conversation — no pitch, no pressure.